Thurrock Choice Homes

Click here to download the browsealoud software
Text Only View Site Map
Text size: A A A

older people image 1

Sheltered Housing

What is Sheltered Housing?

Sheltered housing is designed and built with the needs of older people in mind. Most of our sheltered housing schemes are made up of one-bedroom flats or bungalows, but we do have a few two-bedroom properties.


Sheltered Housing enables older people to live independently with security and peace of mind. It means that you can still have your own property and all the privacy that comes with it but with the security of being able to contact Council staff should you need any help.


Sheltered housing means independence but security when you want it

What types of Sheltered Housing is available?

Thurrock Council has three different types of sheltered housing, which deliver different levels of support and care depending on the needs of the individuals living in the properties.

Community Alarm Scheme

This scheme provides a community alarm service to accommodation located throughout the borough designated for older people.  Adults with a sensory or physical disability or other vulnerabilities who would benefit from the provision of an emergency alarm, within their home, may also be considered for this accommodation. 


To be considered for the Community Alarm Scheme, applicants must be


  • 60 years and over, requiring the support of an emergency alarm  


  • Under 60 years with a physical or sensory disability or other vulnerabilities. 

House image

Sheltered Housing

Sheltered Housing enables older people to live independently with security and peace of mind. It means that you can still have your own property and all the privacy that comes with it, and also have the security of having a member of staff available in case you should need any help. It is really like living in a small village, where you live independently in a small, friendly community.


To be considered for a property within Sheltered Housing applicants must be:

  • 60 years plus, or 55 – 59 year old in receipt of high level Disability Living Allowance and
  • Requiring housing support

Extra Care Housing

The Council owns two Extra Care housing schemes which are located at Piggs Corner, Grays, and Kynoch Court, Stanford-le-Hope. Properties are only available for rental.


A third scheme, Elizabeth Gardens is managed by Hanover Housing. It is situated in Long Lane, Grays and has properties for both rental and sale.


All three schemes are designed to provide significant care to meet the needs of older people, (and exceptionally, younger people who receive the higher rate of Disability Living Allowance) who wish to live independently.


Older gentleman imageExtra Care supports people towards an inclusive, fulfilling future by providing independence, dignity and security.

  • To enable you to stay in your own home for as long as possible
  • To extend the choice of housing available to you
  • To provide an alternative to residential care
  • To offer an environment that enables you to remain independent and control your life
  • To give you all the usual rights of a tenant and provide the care and support you need
  • To provide significant personalised support that will enable individuals to remain in their own home in a way that promotes independence and is seen as an alternative to residential care

Self assessment form needs to be filled in

Are you eligible to rent a property?

  • Are you already a Thurrock Council tenant or eligible to join the Housing Waiting List? Click here to see the Councils Allocations policy for more detail.
  • Are you over 60 years of age (55 years for Elizabeth Gardens) with care needs or in receipt of higher rate Disability Living
  • Do you live in Thurrock or have the need to live in Thurrock for example, to receive support from relatives
  • Do you receive or need at least seven hours of care per week? 

Support services

The care and support that you need will be listed in your individual support plan. Below are a few examples of the type of support services that can be provided:

  • Getting in and out of bed.
  • Using a toilet or commode
  • Maintaining personal hygiene.
  • Dressing and undressing.

This is not a full list of the care and support services that are available. The care you receive will depend on your individual assessed needs.


Facilities provided include:

  • Self contained one bedroom flat
  • Two bedroom flats available at Elizabeth Gardens
  • Kitchen
  • Lounge
  • Shower / bathroom with walk in shower
  • Emergency intercom alarm system
  • Communal lounge area with organised optional activities
  • Library
  • Hairdresser / Hair salon
  • Communal laundry
  • Communal garden
  • Guest suite (not at Kynoch Court)
  • Lifts to give access to all levels
  • A specialist bathroom for assisted bathing
  • Restaurant facilities (not at Piggs Corner)
  • On-site shop (Elizabeth Gardens only)
  • Pet Friendly policy (Elizabeth Gardens only)
  • CCTV / Security


Older lady image

How do I apply to rent a property?

You will need to fill out a housing application (or transfer form if you are already a Council tenant). You can get the form from the Civic offices in Grays or by downloading a form from the Council’s website at


Complete the application form and return it to the Civic Offices marked with "Extra Care". A housing officer will contact you to discuss your application and arrange a home visit to assess your suitability and eligibility for the schemes.


How do I buy a property?

There may be available properties for sale at Elizabeth Gardens.

To find out more please contact the sales team on 0800 280 2575 or email


Contact details

For more information about any of the schemes please contact the Housing Adaptation officer on 01375 652 665.

More information on Elizabeth Gardens and Hanover Housing can be found at


Age UK logo

Age UK

Age UK give advice about various housing options and how to get the assistance you may be entitled to. To open a new window and visit the Age UK website click here.

Site powered by Abritas  |  Cookie policy