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Complaints or compliments

What do I do if I have a complaint or compliment?

Customers wishing to make a complaint, or send a compliment or suggestion about any of our services, please contact:

 

The Customer Liaison Team

Thurrock Council

FREEPOST ANG 1919

4th Floor, Civic Offices

New Road

Grays

RM17 6SL

Tel: 0845 300 5263

E-mail: complaints@thurrock.gov.uk

 

Monday – Thursday: 8.45 am to 5.15 pm

Friday: 8.45 am to 4.45 pm

 

Please Note - the address is Freepost so you don't need to use a stamp